"BC PIAC has prepared a new fact sheet for customers of Terasen Gas. It should be especially useful to advocates, and to lower income customers who have problems maintaining their gas service. The sheet explains Terasen's policy on key issues like security deposits, monthly payment plans, and disconnections. It also outlines a process that customers can use if they have problems with Terasen." Read the BCPIAC Terasen Gas fact sheet (in PDF.)