Full Time – 35 hrs/wk
$29.41/hour, with working conditions and benefits as per collective agreement with
CUPE 4731
The CWRC has an opportunity for a full-time Case Worker with its Enhanced Vulnerable Worker Support Project (beginning in January 2012).
This position reports to the Centre Director.
Funding for this position is confirmed until December 31, 2012. Extensions beyond that date are dependent on the renewal of funding.
CWRC is an equal opportunity employer. Persons from diverse groups are encouraged to apply.
We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted. This competition may be used to fill future vacancies. For more information on the CWRC, please visit www.calgaryworkers.org.
• A post secondary degree in social work, labour studies, sociology, law or related field OR a combination of relevant education and experience.
• Familiarity with and demonstrated ability to accurately interpret employment-related legislation and policy (e.g., Employment Standards Code, Employment Insurance Act, Alberta Human Rights Act, Workers’ Compensation Act, Canada Pension Plan disability legislation)
• Experience or demonstrated potential to effectively represent clients before administrative tribunals (e.g., Employment Insurance appeal hearings) and in conciliation meetings (e.g., through the Alberta Human Rights Commission complaint resolution process)
• Strong English written and verbal communication skills are required
• Demonstrated critical thinking and analytical skills
• Experience working effectively with people from a broad range of ethnic, racial and cultural backgrounds, with sensitivity to diversity of income, age, ability, gender, sexual orientation and immigration status.
• Experience working effectively with persons who have language barriers.
• Understanding of, and commitment to, labour and social justice.
• Superior verbal and written English communication skills are required.
• Excellent case management and organizational skills.
• Excellent inter-personal skills, and ability to work independently as well as in a team setting.
• Strong conflict resolution and mediation skills.
• Available to work flexible hours, including the occasional evening or weekend.
• Proficiency with MS Office software.
• Patience and a good sense of humour are required.
• Ability to speak additional languages fluently—and Punjabi, Spanish or Mandarin in particular, would be considered a significant asset, as the CWRC serves a multi-lingual clientele.
• Help individual clients understand their employment-related rights and entitlements under the Alberta Employment Standards Code, Employment Insurance Act, Alberta Human Rights Act, Workers’ Compensation Act, Canada Pension Plan disability benefits, employer short/long term disability benefits, and the Alberta Fair Trading Act (Employment Agency Regulation).
• When appropriate, help clients submit claims, complaints and appeals related to the above legislations and benefit programs to the relevant government department or organization.
• Represent clients at EI and CPP disability appeal hearings, and in meetings with Employment Standards, the Alberta Human Rights Commission, and other organizations as required (e.g., employer, union).
• With the client’s written permission, write letters to health care professionals on the client’s behalf when the client needs a medical certificate for Employment Insurance sickness or other disability benefits and has language barriers or other challenges to communication.
• Refer clients to other programs in the community when their needs fall beyond the mandate and skills of the CWRC.
• Collaborate with CWRC community partners to deliver mutually agreed upon services (e.g., employment rights clinics at off-site locations).
• Participate on inter-agency committees, as required.
• Collaborate with other CWRC staff on client data entry and follow-ups.
Please submit a cover letter and resume by e-mail (preferred – please send as MS Word document or as PDF), fax or regular mail in confidence to:
Xavier Cattarinich
Interim Director
Calgary Workers’ Resource Centre
2002, 1st Ave. NW
Calgary AB
T2N 0B3
Fax: (403) 264-8117
Email: cwrc5 [at] telus [dot] net
No phone calls or inquiries, please.
The Calgary Workers’ Resource Centre (CWRC) is a not-for-profit organization that helps Calgarians understand and access their benefits and entitlements under a variety of employment-related legislations in Alberta (the Alberta Employment Standards Code, Employment Insurance Act, Alberta Human Rights Act, Workers’ Compensation Act, Canada Pension Plan and employer short/long term disability benefits).
The CWRC’s clients primarily come from vulnerable populations, including new immigrants and Temporary Foreign Workers (many with language barriers and/or limited literacy in English), persons with disabilities, unemployed/underemployed workers, youth and Aboriginal workers.
The Calgary Workers’ Resource Centre
2002, 1st Ave NW,
Calgary, Alberta
T2N 0B3
Tel: 403.264.8100 Fax: 403.264.8117
Location
