Coordinator, Volunteer Legal Advocacy Program (VLAP) for MSS Canada

Job Title: 
Coordinator, Volunteer Legal Advocacy Program (VLAP)
Multiple Sclerosis Society of Canada, BC and Yukon Division
Aug 31 2016 - 4:00pm

35 hour week


Please share salary expectations

Job Description: 

eople affected by MS often face a variety of legal and advocacy challenges such as filling out their Canada Pension Plan – Disability application forms, human rights, insurance and estate planning issues. The goal of VLAP is to provide advocacy support and free legal advice to people affected by MS within the BCY Division. VLAP provides a team of lay advocates trained to meet the specific needs of people affected by MS as well as volunteer lawyers who provide services free of charge to those with a financial need.

The VLAP Coordinator is the first point of contact for people living with MS who are experiencing advocacy and/or legal issues. The main function of this position is to gather pertinent information regarding the client’s advocacy/legal issue, provide information and education, offer community referrals, provide advocacy and offer support when appropriate. The position will also provide navigation support through disability related forms, program volunteer training and administrative support.

The successful incumbent will be required to complete a criminal background check as a condition of hire.

Skills and Qualities Required: 

• University degree and a minimum 3-4 years related experience in the legal/advocacy community and not-for-profit sector, or equivalent in education and experience
• Hands on legal and advocacy experience is essential
• Experience in volunteer management is preferred
• Excellent interpersonal and communication skills on the phone, in writing and in person
• Able to remain calm under pressure and problem solve; able to demonstrate diplomacy, tact and sound judgment
• Comprehensive understanding of disability and health related insurance issues
• Experience working with individuals with disabilities, chronic health conditions and cognitive impairments
• Excellent organizational and presentation skills required
• Exceptional computer skills including experience with data base systems and Microsoft Office programs
• Flexible and able to manage many projects simultaneously

Duties and Responsibilities: 

• Responds to intake inquiries specific to the Volunteer Legal Advocacy Program
• Provides support, individual advocacy and referral to community services
• Coordinates the recruitment, training and managing of VLAP volunteers
• Assists clients with CPP Disability Forms and similar applications
• Coordinates and reviews the work of lay advocates to ensure quality service
• Recruits and liaises with pro bono volunteer lawyers and law/legal studies students
• Provides information and education on multiple sclerosis and advocacy
• Organizes educational workshops on topics related to legal issues and advocacy
• Meets monthly with supervising lawyers
• Coordinates agendas, minutes and meetings of the VLAP Advisory Committee
• Coordinates the administrative duties of the Volunteer Legal Advocacy Program including reports, statistical information and grant applications
• Oversees the compilation and preparation of VLAP resource materials
• Coordinates program monitoring and evaluation initiatives
• Works collaboratively with colleagues across the country to develop a national program
• Maintains appropriate records of service tracking and submits as required to funders

How to Apply: 

Sharon Farrish, Director, Programs
Sharon [dot] farrish [at] mssociety [dot] ca

Additional Information: 

• This position may require limited travel throughout the Lower Mainland, as well as travel to conferences and meetings as appropriate.
• Very occasional evening or weekend work may be required


Burnaby, BC
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