Legal Information Outreach Worker

Job Title: 
Legal Information Outreach Worker
Legal Services Society
Aug 9 2018 - 4:00pm

$22.07 - $25.19

Job Description: 

Located at LSS’ Vancouver Regional Centre, this position will provide legal information and referral services to people with low incomes and assist them to use LSS services and resources; liaise with other service providers to promote LSS services and resources.

Skills and Qualities Required: 

The Legal Services Society provides legal aid to people with low incomes in BC. As a non-profit organization, our goal is to provide legal information, advice, and representation services to some of BC’s most vulnerable and marginalized citizens: those who do not have the financial, educational, social or health resources to effectively access the justice system when their families, freedom, or safety are at risk.
Skills and Qualities Required:
The Ideal Candidate
• You have grade 12 education supplemented by post-secondary education in Law, Communications, Education, Criminology, Sociology, or other related disciplines, and three years of related experience. An equivalent combination of training, education and experience may be considered.
Duties and Responsibilities:
Basic requirements
• Proficient in basic legal research and Internet research
• Minimum typing speed 40wpm
• Basic skill in MS PowerPoint, Outlook, Excel
• Understanding of confidentiality
• OR an equivalent combination of education and experience

Duties and Responsibilities: 

• General knowledge of criminal, family, immigration, civil, poverty, and administrative legal proceedings that affect low income people
• Knowledge of community groups and legal resources and other social services agencies and how to access them locally
• Knowledge of LSS policies and procedures an asset
• Ability to work effectively with a wide range of people including justice system personnel, service providers and people with low incomes, physical/emotional disabilities, limited literacy, or with multiple barriers
• Ability to manage confidential and sensitive information
• Ability to recognize and diffuse stressful situations and deal with people in a sensitive and respectful manner
• Ability to work independently, take initiative and function as part of a team
• Ability to make presentations to groups and to coach individuals in a way that is easy for them to understand
• Ability to multi task
• Must be comfortable on the web and willing to learn new programs
• Must have excellent interpersonal and communication skills, including the ability to explain complex legal concepts in plain language for people with limited literacy
• Must have a strong desire to assist disadvantaged clients, including those with mental disabilities, and/or addictions, those with low income, or those whose first language is not English
• Must be familiar with general software applications (MS Word, Outlook, Internet, MS SharePoint)
• Second language and/or demonstrated awareness of the community's cultural diversity an asset
• Experience and/or grounding in the principles of English as a Second Language (ESL) or Adult Basic Education (ABE) an asset.
• Experience in working and understanding aboriginal, immigrant and marginalized communities

How to Apply: 

Please indicate competition B073-18, Legal Information Outreach Worker, and whether you are an internal or external applicant in the posting in the email subject line.

email: resumes [at] lss [dot] bc [dot] ca

Additional Information: 

We Offer
In return for your hard work and experience, you will be rewarded with a competitive annual salary based on your skills and experience, as well as a comprehensive benefits package, including:

• Four weeks paid vacation to start that grows the longer you’re with LSS
• An excellent employee benefits package, where premiums are 100% paid by LSS
• A generous pension plan
• Support for training and development
• An Employee and Family Assistance program
• $300 a year towards Employee Wellness programs
• A healthy work/life balance
• Social events where employees are given the opportunity to have fun, relax and network with each other
• Generous leave provisions (sick time, special leaves)
• 13 paid statutory holidays


Vancouver, BC