Full-Time, 35 hrs - week / Sunday – Thursday / 9 day fortnight schedule /
some evenings may be required
Pay Rate: $22.00 per hour + generous health and wellness benefits
Reporting directly to the Specialized Services Program Manager, the HIV/Aids Community Case Manager is responsible to provide case management services within the integrated HIV system of care for women from the DTES who are living with HIV. She will promote and maintain connection with women to positively enhance their overall well-being and physical health. She will work from a feminist perspective and within an anti-oppression framework.
Minimum 5 years related experience working with low-income women, at least 2 years in a women serving or inner-city drop-in environment
Must have a strong working knowledge and analysis of the issues impacting women in the dtes, including violence against women, HIV/Aids, mental health, homelessness, and addictions
Candidate must work from strong feminist analysis and within an
anti-oppression framework
Knowledge of HIV/Aids, STIs including the related social, political and care issues and the impact on the community
Direct experience and knowledge of harm reduction
Understanding of and practices a trauma-informed care response when working with women
Efficient organizational skills including record keeping, scheduling, and problem-solving abilities
Demonstrated administrative skills, including report writing
Demonstrated computer and IT aptitude
Experience providing outreach, accompaniment and advocacy
Skilled in program facilitation and development as well as working in partnerships with allied service providers
Strong conflict resolution skills and practice
Demonstrated crises intervention training and experience
Experience providing assisted referral as well as familiarity with support services, agencies and community resources in the Downtown Eastside
Excellent communication skills required, including the ability to work in a respectful and cooperative manner with co-workers, and Centre members
Ability to work within a chaotic environment and with a diverse community of women
A First Aid certificate is required
NVCI required
Candidate must undergo a criminal record check
Women with addiction issues need to be at least 2 years clean and sober POSITION
Case Management: Ensuring low barrier access, the Community Case Manager will engage with women as needs or issues arise that require care coordination or advocacy, providing case management services within an integrated HIV system of care. She will assess women’s needs to address health status, financial issues, legal issues, housing status, transportation, social supports,
nutritional health and/or mental health/addictions
Her responsibilities include supporting women through a referral process to internal and external services such as food security, income assistance, transportation, or immigration ensuring a successful transfer of service. She will refer women who have significant barriers in engaging or adhering to their care plan to the Clinical Case Management Team (STOP Team).
Education and Programming: The Community Case Manager will maintain knowledge of eligibility criteria, application processes and appeal procedures for government and community programs/services. Facilitation of programs such as
a community kitchen for those living with HIV/AIDS.
Administration: Undertakes necessary documentation for women’s files as well
Please submit cover letter and resume to the attention of: HIV/Aids Community
Case Manager Hiring Committee via email humanresources [at] dewc [dot] ca
Aboriginal women and women of colour are strongly encouraged to apply /
Additional languages spoken an asset.
**While we thank all applicants for their interest, only shortlisted candidates will be contacted**
