Communications & Digital Engagement Lead

Centre for Gender Health & Sexual Equity, Providence Health Care
Nov 26 2018 - 4:30pm

9:00 - 17:00


30.52 to 43.87 Per Hour

Job Description: 

Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting directly to/supervised by the Director, Director of Operations and Strategic Initiatives, and Associate Director, the Communications and Digital Engagement Lead is responsible for developing, implementing, and managing a wide range of communications activities within the Centre for Gender Health & Sexual Equity (CGSHE) around gender and sexual health research, policy and practice initiatives in partnership with community, policy-makers, academics, and general public. The Communications & Digital Engagement Lead is responsible for the development and maintenance of all communication materials for CGSHE, including but not limited to the website, social media, media releases, media kits, community reports and policy briefs.

This role works significant latitude and involves collaborating with the Director, Associate Director/ Director of Research and the Director of Operations & Strategic Initiatives and researchers to develop and execute a communications and digital engagement plan to support the growth and brand identity of CGSHE.

The incumbent will be working at the CGSHE in a designated, appropriate workspace at St. Paul’s Hospital and may also work from our Downtown Eastside community research office. Travel to meetings may be required from time to time.

Located in Vancouver, BC, CGSHE is a newly established UBC/SFU-affiliated academic research center housed at Providence Health Care (PHC) ( The CGSHE has a strategic mandate of community-based research, policy and practice to reduce gender and sexual health inequities among marginalized populations in BC, Canada and globally. The CGSHE currently consists of over 70 staff, including academic and clinical researchers, graduate students, and frontline research staff, working out of our offices at St. Paul’s Hospital and our community-based research office in the Downtown Eastside. We work in a highly collaborative team and strive to hire members from diverse backgrounds and lived experience.

This position entails a high level of confidentiality and discretion. Failure to maintain information in confidence could result in damage to credibility and poor relations with internal and external stakeholders. Implications of decisions or advice may result in restricted operations and legal and/or financial liability. Poor judgment or failure to act in a professional, tactful manner will have an adverse effect on the image of the CGSHE.

Skills and Qualities Required: 

Bachelor degree (postgraduate preferred) in communications or related field (e.g. public policy, public health);

Five (5) years of progressive related professional experience, preferably in the not-for-profit or community-based research sectors;

Commitment and familiarity with issues of gender and sexual health equity, as well as social justice more broadly;

Commitment and familiarity with one or more of the marginalized populations we work with (e.g. sex workers; trans and gender diverse people; people living with HIV; migrant/ refugee communities) as asset.

Skills and Qualities Required:
Professional Competencies:
Highly collaborative leadership style.
Excellent interpersonal skills and ability to establish positive
relationships with individuals from communities, community-based
organizations, and other mainstream organizations required.
Resilience around working in a fast-pace environment, and flexibility to learn and meet changing needs on the ground, while remaining focused on long-term goals.
Familiarity and understanding of community-based research, research processes, and/or academic settings an asset.

Technical Skills:
Knowledge and demonstrated understanding of graphic design principles and demonstrated understanding of Adobe Creative Suite, specifically Illustrator, InDesign, and Photoshop.
Knowledge and demonstrated understanding of various social media platforms.
Knowledge and demonstrated understanding of web analytics tools, specifically
Facebook Insights, Google Analytics, and Google Insights.
Knowledge and demonstrated understanding of Content Management Systems, and email distribution platforms.
Proficiency in the use of office software applications such as Microsoft Office and Google Apps.
Understanding of search engine optimization tactics considered an asset.
Demonstrated proficiency in project management and ability to complete multiple projects with tight deadlines.
Superior English-language written, editing, and oral communication skills with proven ability to write for diverse audiences.
Understanding of branding principles.
Experience in developing and managing social and/or digital engagement campaigns.
Experience in preparing copy-editing, proofreading and preparing content for publications, documents, reports, and communication materials for mass distribution
Experience in conference/ event planning.
Experience giving presentations to diverse audiences.


Vancouver, BC